Privacy Policy

Last updated: 09/03/26

WeGrow Farms (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, contact us, submit a Buyer Interest form, request trade information, or communicate with us by email or WhatsApp.

1. Who we are

Business name: WeGrow Farms
Email: sales@wegrow-farms.com

If you have any questions about this Privacy Policy or how we use your data, contact us using the details above.

2. What data we collect

We may collect:

  • your name

  • business name

  • job title

  • email address

  • phone or WhatsApp number

  • delivery postcode or business location

  • business type

  • product interests

  • preferred pack formats

  • estimated volume requirements

  • any message or notes you send us

We may also collect basic website usage data, such as IP address, browser type, and cookie-related information.

3. How we use your data

We use personal data to:

  • respond to enquiries

  • manage Buyer Interest submissions

  • plan pack formats, route areas, and first supply allocations

  • send trade updates, indicative pricing, and onboarding information

  • keep records of communications

  • improve our website and buyer onboarding process

  • protect our business and website

  • comply with legal obligations

4. Lawful basis

We use personal data where necessary for:

  • our legitimate business interests

  • steps taken at your request before a possible business relationship

  • your consent, where required

  • our legal obligations

5. Marketing and trade updates

If you contact us or submit a Buyer Interest form, we may send relevant trade updates, including:

  • product updates

  • indicative pricing

  • onboarding information

  • trial or allocation updates

You can opt out at any time by:

6. Sharing your data

We may share data with service providers who help us run the website and communications, such as:

  • website hosting providers

  • form providers

  • email and messaging services

  • CRM or lead management tools

  • IT or professional advisers

  • regulators or authorities where required by law

We do not sell your personal data.

7. International transfers

Some service providers may process data outside the UK. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place.

8. How long we keep data

We keep data only as long as reasonably necessary.

As a guide:

  • General enquiries: up to 12 months after last contact

  • Buyer Interest / trade leads: up to 24 months after last contact

  • Legal, tax, or accounting records: longer where required by law

We may keep limited suppression records to make sure we respect opt-out requests.

9. Cookies

Our website may use cookies and similar technologies. Strictly necessary cookies may be used to make the site work. Non-essential cookies, such as analytics cookies, are only used where allowed and, where required, after you give consent.

For more details, see our Cookie Policy.

10. Your rights

You may have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion

  • restrict or object to processing

  • withdraw consent where consent is used

  • object to direct marketing

To exercise any of these rights, contact sales@wegrow-farms.com.

11. Complaints

If you have concerns, contact us first and we will try to resolve them. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

12. Third-party links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

14. Contact

WeGrow Farms
Email: sales@wegrow-farms.com